Terms and conditions

A veteran in uniform stands confidently in front of service vans marked with "Veteran" branding.

Veteran Heating, Cooling, Plumbing, & Electrical

Last Updated: October 27, 2026

Welcome to the website of Veteran Heating, Cooling, Plumbing, & Electrical (“Veteran,” “we,” “our,” or “us”). By accessing or using our website https://www.servicebyveteran.com/, you agree to be bound by these Terms and Conditions. If you do not agree with any of these terms, please do not use our Site.

Acceptable Use Policy for Our Colorado Services Website

This Site is intended for informational purposes and to allow residents of Colorado to learn about our HVAC, plumbing, and electrical services. You may use this Site only for lawful purposes and in accordance with these terms.

Prohibited Uses:

Attempting to disrupt the functionality or security of the Site
Submitting false information through forms or contact fields
Copying, scraping, or distributing any content without permission

2. Service Information Disclaimer

The services, pricing, and promotions listed on our website are subject to change at any time without notice. While we aim to provide accurate and up-to-date information, Veteran does not guarantee that all content is free of errors.

To confirm service availability, pricing, and promotional offers, please contact us directly at (720) 722-1229‬ or info@servicebyveteran.com

3. Service Area

Our residential and commercial services are available throughout many parts of Colorado. However, availability may vary depending on your location. Use of the Site does not guarantee that we service your address.

4. User-Submitted Content

If you submit any personal information, service requests, or reviews through this Site, you agree that:

All information you provide is accurate and truthful
You will not submit content that is unlawful, defamatory, or abusive
We may contact you via the information you provide in order to fulfill your request

We do not sell your personal data. Please review our Privacy Policy for more information.

5. Intellectual Property

All content on this Site—including text, graphics, logos, images, videos, and service descriptions—is the property of Veteran Heating, Cooling, Plumbing, & Electrical or its licensors and is protected by U.S. copyright and trademark laws. You may not reuse or reproduce any part of the Site without express written permission.

6. External Links

This Site may contain links to third-party websites for your convenience (e.g., financing partners, manufacturers). We do not control these sites and are not responsible for their content or practices. Accessing third-party links is done at your own risk.

7. Limitation of Liability

Use of our Site is at your own risk. We are not liable for any direct or indirect damages arising from:

Use or inability to use the Site
Inaccuracies or omissions in content
Technical issues, including malware or viruses

This Site is provided “as is” without warranties of any kind, express or implied.

8. Scheduling Services Through the Site

If you schedule a service through our online scheduler, your appointment is confirmed when the scheduler shows it as confirmed. If you use a booking or contact form, your request is not a confirmed appointment until our team verifies it. We may reschedule or decline requests based on availability, location, or other operational reasons, and we will contact you if we do.

9. Text Messages and Promotions

If you give us your mobile number on this Site, in our online scheduler, or in a form, and you agree to receive text messages where asked, you consent to receive text messages from Veteran Heating, Cooling, Plumbing, & Electrical (Veteran HCPE Group, LLC) at that number. We may use automated technology, including AI, to send text messages and place calls to the number you provide.

Service text messages

These include appointment confirmations and reminders, scheduling and technician arrival updates, follow-ups about your service request or visit, estimates and invoices, and requests for feedback or a review.

Promotional text messages

We send promotional text messages, such as seasonal offers and discounts, only if you opt in to them separately. You can receive service text messages without opting in to promotional ones.

Your choices and what to expect

Consent to receive text messages is not a condition of purchasing any goods or services.

Message frequency varies based on your requests and the messages you choose to receive. Message and data rates may apply.

Reply STOP at any time to opt out (QUIT, END, CANCEL, UNSUBSCRIBE, REVOKE and OPT OUT also work). Reply HELP for help, or contact us at (720) 722-1229 or info@servicebyveteran.com. After you reply STOP we may send one text confirming that you have unsubscribed, and we will not send further text messages unless you opt in again. If you have a booked appointment, we may still contact you by phone or email about it.

Wireless carriers are not liable for delayed or undelivered messages.

We do not sell your mobile number, and we do not share mobile information or text message consent with third parties or affiliates for their marketing or promotional purposes. For more detail, see our Privacy Policy

10. Promotions and Offers

Promotions, discounts, and special offers apply only to the services, locations, and dates stated with the offer. Offers cannot be combined with other discounts unless the offer says so. We may change or end any offer at any time without notice.

11. Changes to Terms

We may update these Terms and Conditions at any time. Changes are effective immediately upon posting. Your continued use of the Site signifies your acceptance of the revised terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

‍
Veteran Heating, Cooling, Plumbing, & Electrical
Veteran HCPE Group, LLC
6732 W Coal Mine Ave STE 24
Littleton, Colorado 80123
‍
Email Address: info@servicebyveteran.com
‍
Phone Number: (720) 722-1229‬

13. Governing Law

These terms are governed by the laws of the State of Colorado. Any disputes arising from use of this Site shall be resolved in the state or federal courts located in Colorado.

client reviews

CUSTOMER TESTIMONIALS

I had such a great experience with Veteran. My AC stopped working during a heat wave, and they sent a technician out the same day. He was on time, friendly, and explained everything in plain language so I actually understood what needed to be fixed.

Drew T.

We had two sinks backing up in our home that were very challenging to clear but Jim Knight was persistent and kept working on it until it was completely fixed. Though he had other calls to make that day, he made sure we were comfortable with the outcome before leaving.

Jane F.

What stood out most was their integrity—no upselling, just honest advice and top-tier workmanship. As a veteran-owned business, they bring a strong sense of pride and reliability to their work, and it shows.

Emily R.

Mike’s rethinking how home service should work. No trip or dispatch fees, you only pay when the job begins. Lifetime warranty on all parts and labor. And if you're not satisfied, you get your money back. It's a refreshingly honest approach that puts the customer first.

Orion S.

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